Thomas C. Hawkins, MD, MS

Dr. Hawkins is the Senior Medical Director of Population Health and Analytics for Blue Cross Blue Shield of Massachusetts, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. The company serves nearly 3 million members and is rated among the nation’s best health plans for overall member satisfaction and quality.

He is responsible for clinical development and presentation of Health Informatics, providing our employer customers with population-based reports linking financial, utilization, and clinical data, and data-driven suggestions for health management and prevention interventions. As a board-certified Internist, Dr. Hawkins practiced primary care for 11 years in Peabody, and is an Instructor, Population Medicine, part time at Harvard Medical School, with a master’s in Health Policy and Management from the Harvard School of Public Health. He is also a clinical lead for Blue Cross health care disparities work.

Dr. Hawkins’ primary experience is in helping employers understand and act on comparative cost and quality data, and understanding their perspective, including six years as the New England Federal Reserve Bank’s Medical Director. At Harvard Pilgrim Health Care for 20 years, Dr. Hawkins was the Director, eHealth Strategy, and Associate Medical Director for Employer Health Programs. He is a past member of the National Blue Health Intelligence® Board of Managers and Intelimedix, LLC Board of Directors (Blues-owned informatics companies), and currently serves on the Board of Mattapan Community Health Center.


An Exploration of the Ubiquity and Efficacy of Behavioral Telehealth and Telemedicine

The Covid-19 pandemic only widened the gap between people needing mental health services and those able to access them. This session will explore the rapid increase in consumer usage of telehealth and telemedicine, their efficacy verses in person therapy and a lively discussion on barriers and stigma associated with mental health in our country.